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Email Support
If you experience any trouble while using any of our
software,
we are happy to help you.
Support is very important to
us. All of our software come with lifetime free support.
We respond to 100% of emails within 24 hours. If you have not received a
reply within 48 hours you should assume that either we have not received it
or our emails are not reaching you. So
please send again saying that you did not receive a reply the first time.
In this case, please give us an alternative email address also (perhaps
the emails we send are not reaching you or being send to your junk mail
folder. This has been reported by some Hotmail, Aol and Msn users).
I have not received my
registration code! Isn't it about time ?
Do not panic! In many cases, there may be a processing delay. If you
think the delay is too long, email us. Sometimes, people have supplied the
wrong e-mail address. In rare cases, the registered users are unreachable
due to mis-configured e-mail clients or privacy control.
Lost Registration Code Policy ?
If you register and, for whatever reason, you do not receive an e-mail us
with a registration code or if you are reformatted your hard drive and
cannot find your registration code, simply e-mail and We will send your
registration code. (Please include your Order# and as much order
information as possible, as it will be easier to locate your order in the
database.
We constantly upgrade our
software, and would appreciate your invaluable feedback.
You
can contact us for support/suggestion/problem either by clicking
here;
or
by filling the form below and clicking submit button.
Either
methods will be responded within 24 hours.
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